Can I quit a running backup job via FTP, if it doesn’t work in the admin area?
Generally, you can quit a running backup job via the admin area by clicking on the Abort button below the progress bar.
![Abort button below the progress bar](https://backwpup.com/wp-content/uploads/sites/10/2017/10/Abort-button-below-the-progress-bar.png)
If this is not working you can quit the job via FTP. You need an FTP program for this, like Filezilla.
- Connect to your web server via the FTP program.
- Go to the root directory of your WordPress installation and from there, go to /wp-content/uploads. There you can find a folder named backwpup-xyz-temp, where xyz identifies the job.
- Delete this folder. If you find multiple temp folders, delete them all.
Please note: If you have changed the location of the temporary folders in your wp-config.php, you have to switch to the folder you chose in step 2.